Terms & Conditions

TERMS & CONDITIONS

Welcome to Richeera. These Terms & Conditions govern your access to and use of www.richeera.com and the purchase of products through our website. By accessing our website or placing an order, you agree to these Terms & Conditions.

1. GENERAL INFORMATION

This website is operated by Nittin Creations (India) Private Limited. Throughout the website, the terms “we”, “us” and “our” refer to Richeera and its operating company.

2. PRODUCTS AND PRICING

We make reasonable efforts to ensure that product descriptions, images, prices and availability are accurate. However, colours and appearances may vary depending on your device and screen settings.

All prices are displayed in Indian Rupees (INR), unless otherwise specified. Applicable taxes, shipping charges and other fees, where applicable, will be disclosed during checkout.

We reserve the right to correct genuine pricing, listing or typographical errors, subject to applicable law and any order already accepted.

3. ORDERS AND PAYMENTS

All orders are subject to product availability, successful payment where applicable, and order confirmation.

We reserve the right to contact customers to verify order details or address suspected fraudulent activity. If an order cannot be fulfilled, we will inform the customer and arrange any applicable refund in accordance with the law.

Customers are responsible for providing accurate billing, shipping and contact information.

4. SHIPPING AND DELIVERY

Orders are processed and shipped according to our Shipping Policy. Delivery timelines are estimates and may vary depending on the delivery location, courier services, public holidays and circumstances beyond our reasonable control.

Please refer to our Shipping Policy for further details.

5. CANCELLATIONS, RETURNS AND REFUNDS

Order cancellations, returns, exchanges and refunds are governed by our Return & Refund Policy.

Products that are defective, damaged, incorrect or materially different from their description will be handled in accordance with applicable law. Nothing in these Terms & Conditions limits any consumer rights that cannot legally be excluded.

Please review our Return & Refund Policy before placing an order.

6. PROMOTIONS AND DISCOUNTS

Promotional offers, discounts and sale prices are subject to the specific terms communicated with each offer, including any applicable eligibility requirements, validity dates and product exclusions.

Promotions cannot be combined unless expressly stated. We reserve the right to correct promotional errors and to modify or withdraw future promotional offers, subject to applicable law and existing contractual obligations.

7. INTELLECTUAL PROPERTY

All website content, including text, images, logos, graphics, product descriptions and design elements, is owned by or licensed to the relevant rights holders. Such content may not be copied, reproduced, distributed or used commercially without prior authorisation, except as permitted by law.

8. PROHIBITED USES

You must not use this website for any unlawful purpose, attempt to interfere with its operation or security, submit fraudulent orders, or misuse website content or services.

9. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites or use third-party services, including payment gateways and delivery partners. Their services may be subject to their own terms and privacy policies.

We are not responsible for third-party websites to the extent permitted by applicable law.

10. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Richeera shall not be liable for indirect or consequential losses arising from the use of this website. Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer rights.

11. PRIVACY

The collection and use of personal information are governed by our Privacy Policy. Please review that policy to understand how personal information is collected, used and shared.

12. GOVERNING LAW AND DISPUTES

These Terms & Conditions are governed by the applicable laws of India. Disputes shall be handled by the competent courts or authorities in accordance with applicable law.

13. CHANGES TO THESE TERMS

We may update these Terms & Conditions from time to time to reflect changes in our business, website or legal requirements. The revised version will be published on this page with an updated effective date where appropriate.

14. CONTACT INFORMATION

For questions regarding these Terms & Conditions, orders or customer support, please contact us through the Contact Us page on www.richeera.com.

Operating Company: Nittin Creations (India) Private Limited

Website: www.richeera.com